What Does a Portfolio Account Director Do?

As a Portfolio Account Director, you’ll oversee a diverse team, handle client relationships, and ensure financial and operational targets are achieved. Your main responsibility is ensuring service excellence and team leadership.

You’ll manage all aspects of facility management including engineering, maintenance, and compliance standards. Leadership, team motivation, and a strong focus on operational commitment are key.

Reporting, communication, and strategic growth are part of your day-to-day, alongside regular auditing and account reviews. Developing staff and fostering learning culture play a significant role in this position.

You will also initiate projects, evaluate supplier performance, and maintain service quality with a focus on customer satisfaction. Innovation and strategic thinking are essential for success here.

Financial oversight, contract compliance, and risk management are constant priorities, ensuring the account remains profitable and clients satisfied with services delivered.

Advantages of the Role

One clear advantage is the opportunity to impact growth strategies while working for a global leader like CBRE, known for professionalism and strong values.

Team leadership is nurtured through coaching, succession planning, and ample opportunities for professional development, which are perks for ambitious managers.

CBRE values diversity, equity, and inclusion, creating an engaging workplace where every team member can contribute and thrive in a supportive environment.

There’s a direct focus on employee wellbeing and safety, underlining a commitment to a healthy, positive working climate.

Additionally, innovation and forward-thinking are not just welcomed but expected, fuelling personal and team growth.

Potential Downsides

This role demands high accountability and constant multitasking, which may be challenging for candidates unused to dynamic, responsibility-heavy positions.

You’ll need to be comfortable with overseeing large teams, strict budget management, and compliance with evolving regulations, requiring resilience and strong organizational skills.

Final Verdict

For experienced leaders seeking a pivotal role in facilities management, the Portfolio Account Director position offers meaningful challenges and outstanding growth possibilities.

If you have five or more years of management expertise and a passion for driving excellence, this CBRE opportunity could be an ideal career next step.